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Golden Entertainment: casino self-exclusion

Casino operator Run by Golden Entertainment.

Golden's casinos run a self-exclusion program that bars you from casino activities, promotions and comps, and from collecting winnings. The program page does not name which properties are covered or whether one enrollment covers all of them. There is no form online: you get it from the casino cashier, or by calling the casino and asking for it to be mailed, and you enroll by bringing the completed form back to the cashier in person.

Reviewed 2026-09-16 against official sources. Every fact below links to the page it came from. How we check facts.

What it blocks

Golden's Responsible Gaming page states "Our Casinos, including any online gaming site, have a Self-Exclusion Program"; near-identical wording on the True Rewards enterprise loyalty page is suggestive of coverage across The STRAT, Arizona Charlie's Decatur/Boulder, Aquarius, Edgewater, and Colorado Belle, but neither page names individual properties, and Golden Route taverns (distributed gaming/bar locations) are not mentioned by name on either page.

Self-exclusion programs do not all block the same things. Here is what the official rules say about each one.

What Golden Entertainment: casino self-exclusion blocks
What it could stopAnswerWhat the source says
Entering the propertyConfirmed"Our Casinos, including any online gaming site, have a Self-Exclusion Program that allows patrons to voluntarily request that they be prohibited any participation in activities at our casino's or cease registration to our online programs."
Betting and winningsConfirmedAn enrolled patron is "prohibited from collecting any winnings."
Credit, check cashing and rewardsNot confirmedThe page does not separately itemize credit or check-cashing restrictions beyond the general prohibition on casino participation and winnings collection.
Online playConfirmed"Any online gaming may be terminated by going to the online gaming website and changing your marketing preferences so that you are no longer contacted by the online gaming site." This is a self-service marketing-preference change rather than a formal exclusion form.
Marketing and mailingsConfirmedAn enrolled patron is "excluded from participation in any casino programs, promotions or receipt of any complimentary services or goods."

How to enroll, how long it lasts, and the sources

Terms you can choose

Not verified: A precise term is not itemized; only that a form must be returned.

When it ends

Not verified.

Golden publishes no term length and no withdrawal or removal procedure, so what happens at the end of a self-exclusion is not established.

How to enroll

Go to the casino cashier in person.

Enrollment happens at the cashier in person. Calling only gets the forms mailed to you; it does not enroll you. Golden publishes no address for mailing forms back.

  1. Bring your state-issued ID to the casino cashier and ask for the Self-Exclusion Program forms. If you cannot visit first, call the casino and ask for the forms to be mailed; no program-specific number is published, so use the property's main line.
  2. Complete and sign the forms. We don't fill in or submit them.
  3. Return the completed forms to the casino cashier in person with your ID; the cashier processes them. The policy also mentions mailing notarized forms to the cashier, but Golden publishes no mailing address for that, so treat the in-person route as the one that works.
  4. Golden publishes no processing time, term length or confirmation method. Before you leave the cashier, ask for written confirmation, the effective date and how long the exclusion lasts.

Program page

Before you count on it. The program page does not name which Golden properties are covered, and residency eligibility is not stated. Requesting the forms, receiving them in the mail or filling them out does not enroll you. Keep whatever confirmation the cashier gives you.

Every route we checked

Routes that enroll you

  • In person — the casino cashier
    Confirmed submission route. The policy states a patron may be placed on the program "by visiting the casino cashier to request the program forms, or by calling the casino requesting the forms be mailed, and then bringing the completed forms in person to the casino cashier to be processed" - the completed form is accepted at the cashier.
  • By mail Not verified — the casino cashier (no specific mailing address published)
    The policy confirms notarized forms may be returned by mail to the casino cashier ("or by returning notarized forms by mail to the casino cashier"), but no specific mailing address is published for the Self-Exclusion Program.

Routes that get you a form or an answer, not an exclusion

  • By phone — the casino (no program-specific number published)
    Confirmed route to OBTAIN the form, not to submit it: "or by calling the casino requesting the forms be mailed." No program-specific number is published; the only non-helpline number on the page is the property main line. Completed forms are returned in person or by mail, not by phone.
  • By mail Not verified — The STRAT Hotel, Casino & Tower, Attn: Casino Cashier, 2000 Las Vegas Blvd. S, Las Vegas, NV 89104
    Golden's policy names the casino cashier as the place that hands out and receives the forms. The printed letter goes to the cashier at The STRAT, at the street address on The STRAT's own site, and asks to be enrolled and sent the forms by mail.

Requirements and sources

Sources read 2026-09-16. These are the program's requirements, not a record of anyone's enrollment.

Terms available
Not verified: A precise term is not itemized; only that a form must be returned.
Can a resident enroll
Not verified: The described mail-in notarized-form route implies a non-resident could complete enrollment without visiting in person, provided they first obtain the form by phone, but no mailing address is published for that route.
Can a visitor enroll
Not verified: The cashier route is described, but the page does not expressly establish visitor eligibility.
Identification
State-issued ID is required with the form.
Notarization
Notarization is required for the mail-return route; in-person cashier return does not require it.
Witnesses
Not verified: Not mentioned by the reviewed policy.
Notarizing online
Not verified: Golden's policy accepts notarized mail return, but whether it accepts a Utah RON-notarized electronic copy versus only a printed original is unconfirmed.
How long processing takes
Not verified: No processing window was identified.
How you are told it took effect
Not verified: No confirmation mechanism was identified beyond the form-return process itself.

The form asks for: state-issued ID.

State pages that list this program

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