North Carolina: Education Lottery online play only

Terms you can choose

Temporary or permanent, at the individual's choice; no fixed duration menu is published (unlike the sports/pari-mutuel program's one/three/five-year/lifetime options). Removal: 'An exclusion cannot be reversed' (Online Play FAQ and Terms). A temporary exclusion ends on its own: 'After an exclusion period ends, you will be able to sign into your NCEL Account with your previous credentials.' The FAQ adds 'With the exception of a permanent exclusion', so a permanent exclusion does not end. No one lifts an exclusion early and no process exists. Checked 2026-10-01.

Sign up for the longest exclusion time you can. Future you will thank you.

When it ends

A fixed term ends on its own at the end of the term; a lifetime term has no published way to lift it.

A fixed term. You choose a temporary block or a permanent exclusion. The lottery says 'An exclusion cannot be reversed.' A temporary one ends when its period does, and you can then sign in with your previous credentials. No one lifts either kind early. The lottery does not say how long a temporary block can run. A date you write down proves nothing on its own — ask the Online Play Support Center what is on record.

A lifetime term. A permanent exclusion does not end. The FAQ: 'With the exception of a permanent exclusion, you will be able to sign into your NCEL Account with your previous credentials after the exclusion period ends.'

How to enroll

Call the NCEL Online Play Support Center to block your online play.

Calls the NCEL Online Play Support Center. The lottery also lets you set an exclusion yourself in your online account. Say plainly whether you want your online play blocked temporarily or want to be excluded permanently. Nothing is published about how long it takes to take effect or about any confirmation, so ask what they recorded and write down the date yourself. This blocks play through your NCEL online account. It has no effect on sports wagering, pari-mutuel wagering, or the Catawba Two Kings Casino.

1. Call the NCEL Online Play Support Center at 1-866-934-0289. There is no form — the phone call is the whole published route.
2. Ask to block your online play temporarily, or to exclude yourself permanently. Those are the two options the lottery publishes; no fixed term menu exists.
3. Ask what was recorded and when it takes effect, and keep your own note of the date. If you already have an NCEL online account, you can instead choose My Account, then Self-Exclusion, pick the length and confirm. The lottery publishes no processing time and no confirmation. It says an exclusion cannot be reversed.

Program page · 1-866-934-0289

Before you count on it. This blocks play through your NCEL online account, and nothing beyond it. It does not reach retail cash ticket purchases, and no source states whether buying a ticket in a store remains possible for someone excluded online. Sports wagering and pari-mutuel wagering sit with the statewide Voluntary Exclusion Program, a separate enrollment; the Catawba Two Kings Casino runs its own separate program. The lottery publishes two options, a temporary block or a permanent exclusion. It says an exclusion cannot be reversed: a temporary one ends when its period does, and you can then sign in with your old credentials, and a permanent one does not end. No processing time and no confirmation are published, so ask on the call what was recorded and when it takes effect, and keep your own note of the date. The lottery checks your identity when you register your account, using the last four digits of your Social Security number. Whether the call or the account tool adds a check, and whether players from outside North Carolina can use it, are both unestablished. Say plainly on the call that you want your online play blocked; asking a general question about the program is not the same request.