Terms you can choose
Six months, one year or five years. The request is irrevocable once made. Removal is not automatic: the account is not restored when the period ends and the player must contact the Bureau to reinstate.
When it ends
This continues until you request removal.
The account is not restored when the chosen period ends: the player has to contact the Bureau to reinstate it. The request itself is irrevocable once made.
How to enroll
Open Responsible Gambling in your iLottery account.
The request is made inside your own iLottery account, under Responsible Gambling in the My Account menu. There is no form and no other published route. Signing in or opening the menu does not exclude you. A submitted and verified request does, and the regulation describes that as taking effect immediately.
- Sign in to your iLottery account. Open My Account, then Responsible Gambling.
- Choose six months, one year or five years. Once made, the request cannot be reversed for the length of the term.
- Confirm your details (name, date of birth, address, phone, email, and your Social Security number or its last four digits) and accept the acknowledgements. Identity comes from your registered account. No selfie, notary or ID upload is described.
- Submit the request. It takes effect on submission and verification. No receipt or confirmation message is described; the only described sign it took is the account itself becoming locked. Try logging in afterwards to check.
- Your account is not restored when the term ends. To reinstate it, email iLottery player support at support@PAiLottery.com. The Lottery's help pages say you must ask for reinstatement and publish no timeline, so ask early.
Before you count on it. This covers the online account only. Tickets sold in stores remain available to you, and none of the Gaming Control Board lists is affected. Account registration requires being in Pennsylvania; eligibility for the exclusion itself is not separately stated. iLottery player support is 1-833-530-PLAY (7529) or support@PAiLottery.com, both published on the Lottery's own pages; it answers questions and handles reinstatement, and it cannot make the request for you. Signing in or opening the Responsible Gambling menu does not exclude you; only a submitted request does. We don't submit anything for you.
Every route we checked
Routes that enroll you
- Online — the player's own iLottery account, under Responsible Gambling in the My Account menu
The regulation provides for the request through the registered player's lottery account or other means authorized by the Secretary. There is no downloadable form and no other published enrollment route.
Routes that get you a form or an answer, not an exclusion
- By phone — 1-833-530-PLAY (7529)
PA iLottery Player Support. The Lottery's own pages publish 'Call: 1-833-530-PLAY (7529)' and 'Email: support@PAiLottery.com' (palottery.pa.gov Please Play Responsibly footer and help.pailottery.com), read 2026-10-01. It handles questions and reinstatement requests; it is not where the exclusion is made, and the help center says Player Support cannot complete the opt-out for the player. - By email — support@PAiLottery.com
The help center's removal article says 'Players must request reinstatement by contacting support@pailottery.com' when a self-exclusion period ends. This is the published reinstatement route. It is not an enrollment route.
Requirements and sources
Sources read 2026-09-17. These are the program's requirements, not a record of anyone's enrollment.
- Terms available
- Six months, one year or five years. The request is irrevocable once made. Removal is not automatic: the account is not restored when the period ends and the player must contact the Bureau to reinstate.
- Can a resident enroll
- Not verified: Available to registered iLottery account holders; account registration itself requires presence in Pennsylvania. Residency for self-exclusion specifically is not separately stated.
- Can a visitor enroll
- Not verified: Available to registered iLottery account holders; account registration itself requires presence in Pennsylvania. Residency for self-exclusion specifically is not separately stated.
- Identification
- Identity is verified from the account holder's registered details; the regulation lists the data that may be required.
- Notarization
- Not verified: No source mentions notarization.
- Witnesses
- Not verified: No witness requirement is stated.
- Notarizing online
- Not verified: Notarization is not part of the process.
- How long processing takes
- Effective immediately upon submission and verification.
- How you are told it took effect
- Not verified: No confirmation mechanism is described beyond the account state changing.
The form asks for: name, date of birth, Social Security number or its last four digits, address, telephone number, email address, selected period, acknowledgements.
- 61 Pa. Code 876.16, iLottery self-exclusion pacodeandbulletin.gov · read 2026-09-17
- PA Lottery please play responsibly palottery.pa.gov · read 2026-09-17