BetRivers (Rush Street Interactive) — self-exclusion, state by state
The company’s own exclusion Run by Rush Street Interactive (BetRivers).
BetRivers runs a separate site for each state, and Rush Street Interactive says a self-exclusion bans you in the local jurisdiction only. You pick your state in the app or website, or go through customer service. Rush Street checks state self-exclusion lists when anyone opens an account. Its help centers could not be read, so lengths and the end-of-term rule are known only for Pennsylvania, where the state list governs.
What it blocks
- Online play. "the customer will be banned by Rush Street Interactive in the local jurisdiction."
Terms you can choose
Not verified: Lengths are set per state and we could not read them outside Pennsylvania.
When it ends
Not verified.
Not stated for BetRivers' own exclusions. In Pennsylvania the state list governs: "Self-Exclusion List elections are irreversible and cannot be ended early" and removal is by appointment with the PGCB after the term.
How to enroll
Open BetRivers’ responsible gaming page.
Pick your state in the BetRivers app or website, then self-exclusion. It covers that state’s BetRivers site only. Opening the page changes nothing.
- Open the BetRivers app or website for the state you play in.
- Choose that state, then self-exclusion.
- Do it again for each state where you hold a BetRivers account.
- Write down the date and any confirmation you get.
Before you count on it. Keep the state steps in your plan. Whether this reaches your state’s own list depends on the state, and most apps don’t say.
Every route we checked
Routes that enroll you
- Online — BetRivers app or website for your state: choose the state, then self-exclusion
"Please select the relevant state you are seeking self-exclusion in from the drop-down menu on the mobile app or website." The screen was not seen.
Routes that get you a form or an answer, not an exclusion
- By email — support@betrivers.com
Rush Street says self-exclusion information "can be accessed through our customer service team" and publishes this address. It does not say an emailed request is itself an enrollment.
Requirements and sources
Sources read 2026-10-05. These are the program's requirements, not a record of anyone's enrollment.
- What it covers
- "Once self-excluded, the customer will be banned by Rush Street Interactive in the local jurisdiction. Please select the relevant state you are seeking self-exclusion in from the drop-down menu on the mobile app or website." It does not reach other states. In Pennsylvania the exclusion is the state's iGaming list, and "Rivers Casino bans persons who have been placed on the PGCB iGaming Self-Exclusion list from entering the gaming floor." Outside Pennsylvania the link to Rivers land casinos is not stated, and whether a BetRivers request reaches a state list is not stated.
- Entering the property
- Not verified: Pennsylvania only: the PGCB iGaming list bars the Rivers casino floor. Not stated elsewhere.
- Betting and winnings
- Not verified: Not addressed.
- Credit, check cashing and rewards
- Not verified: Not addressed.
- Online play
- "the customer will be banned by Rush Street Interactive in the local jurisdiction."
- Marketing and mailings
- Not verified: Pennsylvania's policy says marketing stops while on the list; not stated for other states.
- Terms available
- Not verified: Lengths are set per state and we could not read them outside Pennsylvania.
- Can a resident enroll
- Not verified: Per state; no residency rule is stated.
- Can a visitor enroll
- Not verified: Per state; no location rule is stated.
- Identification
- Not verified: Not described.
- Notarization
- Not verified: Not mentioned.
- Witnesses
- Not verified: Not mentioned.
- Notarizing online
- Not verified: The operator's tool runs inside a signed-in account; no source mentions notarization, so online notarization does not arise on the route found.
- How long processing takes
- Not verified: Not stated.
- How you are told it took effect
- Not verified: Not described.
- Rivers Casino Philadelphia — BetRivers online responsible gaming policy (Pennsylvania) riverscasino.com · read 2026-10-05
- Rush Street Interactive — Responsible Gaming rushstreetinteractive.com · read 2026-10-05