Caesars Sportsbook & Caesars Palace Online Casino — online self-exclusion
The company’s own exclusion Run by Caesars Entertainment (Caesars Sportsbook / Caesars Digital).
Caesars Sportsbook lets you self-exclude for at least twelve months, in the app or with a mailed form. Its own state pages describe each exclusion as covering that state's Caesars sportsbooks and app. It never ends on its own: you ask in writing, and Caesars considers it no sooner than 30 days later. The company-wide exclusion for Caesars casinos is a separate record.
What it blocks
- Online play. Self-exclusion is "from further wagering" with Caesars Sportsbook, including the state's mobile application.
- Marketing and mailings. "A patron's request also includes the exclusion of all Caesars Sportsbook privileges, including Caesars Reward Card benefits, play privileges, direct mail marketing, special promotions, offers, and events via push notifications, e-mail, and other means, including SMS messaging."
Terms you can choose
"a minimum of twelve (12) months". The form offers "1 Year, 5 Years, Permanent/Lifetime or ... as required by applicable law" and says terms follow "what is offered in the prevailing state"; New Jersey offers "a 1-year or 5-year term."
When it ends
A fixed term continues until a removal is granted; a lifetime term has no published way to lift it.
A fixed term. "After twelve (12) months from the date of acknowledgement of enrollment in the program, a patron may request reinstatement of privileges, in writing, by completing a Reinstatement Form"; consideration occurs no sooner than thirty days after Caesars receives it. Before then the request is irrevocable: "The self-exclusion request is irrevocable during the time period selected for the exclusion." Where the exclusion is a state list (New Jersey, Indiana), removal goes through the state.
A lifetime term. The form offers "Permanent/Lifetime" where the state allows it. No removal route for a lifetime term is described.
How to enroll
Open Caesars Sportsbook’s self-exclusion steps.
You self-exclude inside your signed-in Caesars Sportsbook account. The page shows where. Opening it changes nothing.
- Sign in to Caesars Sportsbook.
- Open My Account, then Responsible Gaming, then Self-Exclusion.
- Pick a length. The shortest is twelve months.
- Write down the date and any confirmation you get.
Before you count on it. Keep the state steps in your plan. Whether this reaches your state’s own list depends on the state, and most apps don’t say.
Every route we checked
Routes that enroll you
- Online — Caesars Sportsbook app or website, signed in: My Account, Responsible Gaming, Self-Exclusion
New Jersey page: "log in to your account, go to “My Account”, select the “Responsible Gaming” option, and then choose Self-Exclusion." Other state pages say patrons "may exclude directly through the application". - By mail — Caesars Sportsbook, 6325 S. Rainbow Blvd., Suite 100, Las Vegas, Nevada 89118, ATTN: Responsible Gaming/Regulatory compliance
The form's mailing address. The all-states page says a mailed form must be notarized and carry a photo ID. The Kentucky page addresses the same building as "Caesars Digital, Office of Responsible Gaming". - By email Not verified
Two addresses appear on Caesars material: the form prints responsiblegaming@williamhill.us and the Kentucky page prints responsiblegaming@caesarssportsbook.com. Neither page says plainly that an emailed form is accepted as enrollment, and they disagree on the address, so no email route is recorded as confirmed.
Requirements and sources
Sources read 2026-10-05. These are the program's requirements, not a record of anyone's enrollment.
- What it covers
- Caesars Sportsbook's own pages describe its exclusion state by state: "Once self-excluded, the customer will be banned by Caesars Sportsbook in the local jurisdiction"; in Kentucky it "will ban the requestor from all Kentucky-based Caesars Race & Sportsbooks, as well as the mobile application in Kentucky." In New Jersey the in-account request is a placement on the state's list: "Self-exclusion will ban you from any New Jersey licensed Internet gaming for the chosen duration". Whether a request made only inside the sportsbook app, outside New Jersey, triggers a company-wide exclusion is not stated on the sportsbook pages.
- Entering the property
- Not verified: The sportsbook pages say a request bans you from that state's Caesars sportsbooks; whether a sportsbook request reaches Caesars casino floors is not stated (see coverage).
- Betting and winnings
- Not verified: Not addressed for a sportsbook exclusion.
- Credit, check cashing and rewards
- Not verified: The form says the person "shall not be eligible to collect any winnings or recover any losses"; credit and check cashing are not addressed for a sportsbook exclusion.
- Online play
- Self-exclusion is "from further wagering" with Caesars Sportsbook, including the state's mobile application.
- Marketing and mailings
- "A patron's request also includes the exclusion of all Caesars Sportsbook privileges, including Caesars Reward Card benefits, play privileges, direct mail marketing, special promotions, offers, and events via push notifications, e-mail, and other means, including SMS messaging."
- Terms available
- "a minimum of twelve (12) months". The form offers "1 Year, 5 Years, Permanent/Lifetime or ... as required by applicable law" and says terms follow "what is offered in the prevailing state"; New Jersey offers "a 1-year or 5-year term."
- Can a resident enroll
- Not verified: Offered to Caesars Sportsbook customers; no residency rule for the operator program is stated.
- Can a visitor enroll
- Not verified: Not addressed.
- Identification
- "A valid, government-issued form of photo identification must be presented with this form."
- Notarization
- The all-states page calls for "a notarized Caesars Sportsbook Self-Exclusion form" when mailing. The in-app route has no notary step described.
- Witnesses
- Not verified: Not mentioned.
- Notarizing online
- Not verified: A mailed form must be notarized; whether Caesars Sportsbook accepts a remote online notarization is not stated.
- How long processing takes
- Not verified: Not stated.
- How you are told it took effect
- Not verified: Enrollment is dated from "acknowledgement of enrollment", but how that acknowledgement reaches the person is not described.
The form asks for: term selection, government-issued photo ID.
- Caesars Entertainment — Responsible Gaming Exclusion FAQ caesarsrewards.custhelp.com · read 2026-10-21
- Caesars Sportsbook — Responsible Gaming (all states page) caesars.com · read 2026-10-05
- Caesars Sportsbook — Responsible Gaming (Massachusetts) caesars.com · read 2026-10-05
- Caesars Sportsbook — Responsible Gaming (New Jersey) caesars.com · read 2026-10-05
- Caesars Sportsbook Kentucky — Responsible Gaming caesars.com · read 2026-10-05
- Caesars Sportsbook Self-Exclusion Form assets.contentstack.io · read 2026-10-21